1. If you are filing an insurance claim verify the company will accept your insurance provider. Flood restoration, water damage repair, sewage clean up and mold remediation can be expensive. You want to make sure that they will accept your insurance carrier and agree to the terms of your policy.

2. Call at least three Knoxville companies to compare prices. Make sure you are comparing specific services against the price quotes. For example, one Knoxville company may say they charge less, but they may also provide less. It is important to make sure you are getting your money's worth. Even if you have insurance, you may have to pay part of the costs yourself, and you'll want to make sure you're getting the best possible service either way.

3. Find out how long they have been in business in Knoxville. Experience does count for something, and can certainly ensure fewer mistakes. Ask how long they have been in business in Knoxville and request references from previous Knoxville area customers.

4. Ask if their work is guaranteed. Ask them about the details of their warranty. Some Knoxville area companies guarantee their work, while others may not. In the event that you have problems with your homes flood repairs, water damage restoration, sewage clean up or mold remediation you want to know that the Knoxville company you select will back up their work with a guarantee.

5. Inquire about their availability and how long it will take to complete the work. Just because a Knoxville area flood repair company has a great reputation doesn't help you if they are unable to provide service in a reasonable time frame. Always be sure to get everything in writing.